Professional Scrum Master II
Professional scrum master II
Taught in English
What you'll learn
Lead initiatives in organizational settings
Conduct thorough investigations to prevent recurrence
Develop a positive culture within organizations
Create effective strategies for diverse audiences
Specialization - 5 Course Series
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Beginner level
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Flexible schedule
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Overview
The Professional Scrum Master II (PSM II) is an advanced course designed for experienced Scrum Masters who wish to elevate their skills from a mechanical application of the framework to a true mastery of servant-leadership. This intensive, workshop-style experience moves beyond the foundational "what" of the Scrum Guide and dives deep into the "how" and "why." Participants will explore the complex challenges that Scrum Masters face daily, learning how to act as a coach, facilitator, teacher, and mentor. Through a series of hands-on exercises, group discussions, and case studies, the focus is placed on developing the stances and practices necessary to foster a self-managing team, create a supportive organizational environment, and guide teams toward delivering high-value products in the face of real-world impediments. Upon completion of this course, students will have a clear understanding of the principles and values that underpin Scrum, enabling them to make more effective decisions in complex situations. Key objectives include: learning to identify and apply the various stances of a Scrum Master based on context; mastering advanced facilitation techniques for all Scrum events; developing powerful coaching skills to help the team and Product Owner overcome challenges; identifying and addressing organizational dysfunctions that limit agility; and utilizing metrics that focus on value delivery and team improvement rather than simple output. The ultimate goal is to equip Scrum Masters with the advanced tools and mindset required to significantly increase the effectiveness and impact of their Scrum Team and the wider organization. The Professional Scrum Master II course is specifically targeted at practicing Scrum Masters who have at least one year of hands-on experience in the role. It is ideal for individuals who have a solid understanding of the Scrum framework (such as that demonstrated by holding a PSM I certification) and are now looking to deepen their expertise and overcome the plateaus they face in their daily work. This course is also highly valuable for experienced Agile Coaches, facilitators, and other professionals who are responsible for guiding and maturing Scrum Teams. If you are ready to move beyond simply facilitating events and want to become a true agent of change who helps teams and organizations achieve genuine agility, this course will provide the advanced perspective and practical skills you need.
Key Facts
Here are 6 key facts for the 'Professional Scrum Master II' course:
* This is an advanced course designed for experienced Scrum Masters with at least one year of hands-on experience.
* Move beyond the mechanics of Scrum and deepen your understanding of the principles and values that make it effective.
* Learn powerful techniques for coaching the Development Team, Product Owner, and the wider organization to improve agility.
* Focus on mastering servant-leadership and developing the stances that characterize an effective Scrum Master.
* Explore how to address complex, real-world challenges like team dysfunctions, resistance to change, and organizational impediments.
* The course is highly interactive, leveraging the shared experiences of participants to solve difficult scenarios.
Entry Requirements
The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.
International applicants and their qualifications are accepted.
Step into a transformative journey, where you'll become part of a vibrant community of students from over 157 nationalities.
Unit details
Description
Exploring the advanced stances of a Scrum Master, including coaching, mentoring, and teaching, to effectively serve the team, Product Owner, and organization.
Description
Techniques for fostering team accountability, resolving complex conflicts, and guiding a team towards true self-management and high performance.
Description
Strategies for partnering with the Product Owner to improve Product Backlog management, stakeholder collaboration, and the empirical planning of product delivery.
Description
Addressing organizational impediments that extend beyond the team, and using Scrum to drive broader agile adoption and cultural change.
Description
Moving beyond velocity to measure and communicate value, outcomes, and organizational agility using concepts from Evidence-Based Management (EBM).
Description
Mastering powerful facilitation patterns, such as Liberating Structures, to handle challenging conversations and foster deeper collaboration in all Scrum events.
Description
Developing communities of practice and promoting a culture of continuous improvement that extends from the Scrum Team to the entire enterprise.
Fee and Payment Plans
30 to 40% Cheaper than most Universities and Colleges
Duration & course fee
The programme is available in two duration modes:
6 Months : $1199.99
9 Months: $960.0
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment
Payment plans
6 Months - $1199.99
- ● Payment option (a): $400.0 x 3 monthly instalments
- ● Payment option (b): $1140.0 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 Months - $960.0
- ● Payment option (c): $192.0 x 5 monthly instalments
- ● Payment option (d): $480.0 x 2 quarterly instalments
- ● Payment option (e): $912.0 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
What Our Students Say
Dr. Silva Maria
Healthcare Manager
"This course deepened my understanding of advanced concepts and strategic leadership, enabling me to provide better insights for decisions and strategic planning."
Kim Lee-Jun
Clinical Director
"As a clinical director, I now have the skills to implement international standards and ensure regulatory compliance across multinational operations."
Sarah Johnson
NHS Manager
"I gained the ability to evaluate complex scenarios and develop strategic budgets, allowing me to make more informed decisions for organizational growth."
Ahmed Al-Rashid
Healthcare Consultant
"This course empowered me to apply advanced quality management techniques and risk assessment frameworks, enhancing my ability to ensure quality and transparency."
Frequently Asked Questions
This is an advanced course for experienced Scrum Masters. We recommend attendees have a solid understanding of the Scrum Framework, significant hands-on experience in a Scrum Master role, and have preferably passed the PSM I assessment.
The course dives deep into the stances of a Scrum Master (teacher, mentor, coach, facilitator), servant-leadership, coaching the Development Team and Product Owner, and techniques for handling complex organizational impediments.
The Professional Scrum Master II is an intensive 2-day live training course, delivered either in-person or via a live virtual classroom.
Achieving the PSM II certification demonstrates your advanced ability to apply Scrum in complex real-world situations, enhancing your credibility and qualifying you for senior Scrum Master and Agile Coach positions.
Yes, the course fee includes one attempt at the Professional Scrum Master II (PSM II) certification exam from Scrum.org.
While PSM I focuses on the core mechanics and rules of Scrum, PSM II is an advanced course that explores the principles and servant-leadership mindset required to be a truly effective Scrum Master and agent of change.
After the course, you gain access to our alumni community for peer support and networking, along with a wealth of downloadable resources and materials to aid your continued learning journey.
We accept all major credit cards and direct bank transfers. Corporate invoicing and group booking discounts are also available upon request.
Insights
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Related Questions answered
Common questions students ask about
- •A Scrum Team is frequently disrupted by a key stakeholder from outside the team who directly tasks Developers with 'urgent' work and demands specific delivery dates, bypassing the Product Owner and the Sprint Goal. As a Professional Scrum Master, how would you address this complex organizational impediment, applying the principles of servant-leadership and influencing change within the wider system?
- •A Scrum Team consistently fails to achieve its Sprint Goal. The Developers cite frequent interruptions from external stakeholders and dependencies on other teams as the primary cause. The Product Owner feels pressured to accept new work mid-sprint to keep stakeholders happy. As an advanced Scrum Master, moving beyond simply facilitating the Sprint Retrospective, what multifaceted approach would you take to address this systemic issue?
- •A Scrum Team is consistently failing to deliver a 'Done' Increment at the end of each Sprint. The Developers blame unclear requirements from the Product Owner, while the Product Owner complains about the team's inaccurate estimations and slow pace. As an experienced Scrum Master, describe the different stances you might adopt to help the team overcome this impediment and improve their effectiveness, and explain why a situational approach is crucial.
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Duration & course fee
The programme is available in two duration modes:
What's Included:
- ✓ Comprehensive course materials
- ✓ Digital Certificate
- ✓ No Exams, Just Online Quizzes
- ✓ 24/7 automated self-service support
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