ITIL® Managing Professional (MP)

The ITIL® 4 Managing Professional (MP) designation provides a comprehensive journey for IT practitioners working within technology and digital teams across any business. This stream offers practical and technical knowledge on how to successfully run IT-enabled services, teams, and workflows. The curriculum is composed of four specialist modules: Create, Deliver and Support; Drive Stakeholder Value; High-velocity IT; and the universal module, Direct, Plan and Improve. By completing this program, students will gain a holistic understanding of how to manage the design, development, delivery, and continual improvement of services, ensuring they align with and contribute to business strategy in a modern, agile service economy. The core objective of the ITIL Managing Professional program is to equip learners with the skills to navigate the challenges of modern service management. Upon completion, students will be able to master the creation and management of streamlined value streams and workflows, effectively drive stakeholder engagement, and shape customer demand. The course delves into the integration of new technologies, such as Cloud, Lean, Agile, and DevOps, into operational processes to achieve high-velocity delivery. Furthermore, participants will learn to establish a culture of continual improvement, applying the ITIL Guiding Principles to create a robust and adaptive learning and improving IT organization that delivers tangible value. This course is ideally suited for IT professionals who manage the operation of IT-enabled and digital services or are responsible for the end-to-end delivery of those services. It is designed for individuals who have already passed the ITIL 4 Foundation examination and are looking to advance their practical application of the framework. Target roles include IT Managers, Service Delivery Managers, Project Managers, ITSM Practitioners, Team Leaders, and any professional involved in digital transformation or service improvement initiatives. The ITIL MP designation is for those who want to prove they have the skills to manage projects, teams, and value streams in a dynamic and competitive business landscape.

Of course. Here are 6 key facts for a course on ITIL® Managing Professional (MP):

* The ITIL Managing Professional (MP) designation is designed for IT practitioners, providing practical skills to run successful IT-enabled services, teams, and workflows.

* Achieving the MP designation requires passing four specialist modules: Create, Deliver & Support (CDS), Drive Stakeholder Value (DSV), High-Velocity IT (HVIT), and Direct, Plan & Improve (DPI).

* The ITIL 4 Foundation certification is a mandatory prerequisite before you can take the exams for any of the four specialist modules.

* This stream focuses on the practical and technical aspects of service management, equipping professionals to manage the entire delivery lifecycle of IT products and services.

* The "Direct, Plan & Improve" (DPI) module is a universal module, serving as a core component for both the MP and the ITIL Strategic Leader (SL) designations.

* Upon successful completion of all four required modules and their exams, you are automatically awarded the ITIL® Managing Professional designation.